Terms of Service

Last Updated: 5/8/26

Welcome to Aurya Diamonds. These Terms of Service ("Terms") govern your access to and use of the Aurya Diamonds website, products and services. By accessing our website, creating an account or placing an order, you acknowledge that you have read, understood and agree to be bound by these Terms.

If you do not agree with any part of these Terms, please discontinue the use of our website.

These Terms shall be read together with Aurya Diamonds' Privacy Policy, Shipping Policy, Return & Refund Policy and such other policies as may be published on the Website from time to time. In the event of any inconsistency, these Terms shall prevail, except to the extent that the inconsistency relates to the collection, use or processing of Personal Information, in which case the Privacy Policy shall prevail.

1. Eligibility

By using this website, you confirm that:

  • You are competent to enter into a legally binding contract under applicable laws.

  • The information you provide is accurate, complete and up-to-date.

  • You will use this website only for lawful purposes.

Aurya Diamonds reserves the right to refuse service or cancel where the Customer provides inaccurate, incomplete or misleading information, engages in fraudulent or unlawful activity, or where such refusal or cancellation is reasonably necessary to comply with applicable law or protect Aurya Diamonds' legitimate business interests.

2. Website Usage

You agree to use this website responsibly and not to:

  • Violate any applicable law or regulation.

  • Attempt to gain unauthorised access to our systems.

  • Interfere with the security or functionality of the website.

  • Upload harmful software, viruses or malicious code.

  • Copy, reproduce or misuse website content without prior written permission.

We may suspend or terminate access if any activity is found to violate these Terms.

3. Customer Account

Certain features may require you to create an account. You are responsible for:

  • Maintaining the confidentiality of your login credentials.

  • Restricting access to your account.

  • Ensuring all account information remains accurate.

  • Promptly notifying Aurya Diamonds upon becoming aware of any unauthorised access to, or suspected compromise of, your account credentials or of any unauthorised use of your account.

Aurya Diamonds shall not be responsible for any activity resulting from your failure to safeguard your account credentials.

4. Product Information

We make every reasonable effort to ensure that product descriptions, specifications, pricing and images displayed on our website are accurate.

However:

  • Product images are for illustrative purposes and may vary slightly due to photography, lighting, display settings or screen resolution.

  • Dimensions and colours may appear different on different devices.

  • Minor variations may occur, as each piece of jewellery is crafted individually.

  • Product weights, dimensions and specifications are approximate and may vary within reasonable manufacturing tolerances.

  • The colour, clarity and appearance of natural diamonds, gemstones and precious metals may vary from the images displayed on the Website.

  • Product certifications, hallmarking and specifications shall be provided where applicable in accordance with applicable law and industry practice.

Such variations arising from normal manufacturing processes, handcrafted workmanship, natural characteristics of gemstones or reasonable colour variations shall not constitute manufacturing defects.

5. Product Certifications

Where applicable, jewellery purchased from Aurya Diamonds will be accompanied by the relevant product documentation, including IGI certification and BIS Hallmark information, as applicable to the product purchased.

6. Pricing

All prices displayed on the website are in Indian Rupees (INR), unless stated otherwise.

Unless expressly stated otherwise, displayed prices are subject to applicable taxes, making charges, stone charges, delivery charges and other applicable charges, which shall be separately identified at checkout, where applicable.

While we strive to ensure pricing accuracy, errors may occasionally occur.

Aurya Diamonds reserves the right to:

  • Correct pricing errors.

  • Modify prices without prior notice.

  • Cancel orders placed due to an obvious, manifest or inadvertent pricing error.

If payment has already been received for an incorrectly priced order, the applicable refund will be processed to the original payment method.

7. Orders and Acceptance

Placing an order on our website constitutes an offer to purchase.

An order shall be considered accepted only after:

  • Successful payment verification.

  • Product availability confirmation.

  • Internal quality verification.

  • Dispatch confirmation.

Aurya Diamonds reserves the right to decline or cancel any order for reasons including but not limited to:

  • Product unavailability.

  • Pricing errors.

  • Payment verification issues.

  • Suspected fraudulent activity.

  • Incomplete customer information.

  • Compliance with legal or regulatory requirements.

  • Misuse or abuse of promotional offers, discounts or promotional codes.

  • Circumstances beyond Aurya Diamonds' reasonable control which prevent fulfilment of the Order.

8. Payments

All payments are subject to successful authorisation and verification by the relevant payment service provider. Aurya Diamonds shall not be liable for any delay, failure or rejection of a payment arising from the systems or processes of such third-party payment service providers.

Aurya Diamonds does not store your complete payment card or banking credentials on its systems without your consent. Payment information is processed by authorised third-party payment service providers in accordance with applicable law and their respective terms and privacy practices.

You agree that all payment information submitted is accurate and authorised for use.

9. Shipping and Delivery

Orders are shipped in accordance with our Shipping Policy.

Delivery timelines are estimates and may vary depending on:

  • Product availability.

  • Delivery location.

  • Operational requirements.

  • Circumstances beyond our reasonable control.

Risk in the product transfers to the customer upon successful delivery to the delivery address provided at the time of placing the Order, as acknowledged by the Customer or the authorised recipient, unless otherwise required by applicable law.

10. Returns and Refunds

Returns, exchanges and refunds are governed by our Return & Refund Policy. Customers are encouraged to review the applicable policy before placing an order.

11. Intellectual Property

All content available on the Aurya Diamonds website, including but not limited to: Logos, Product images, Graphics, Text, Videos, Designs, Icons, Website layout, Software — is the intellectual property of Aurya Diamonds or its respective licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, transmitted, displayed, published, licensed, reverse engineered, or otherwise exploited or used without prior written consent of Aurya Diamonds.

12. User Content

If you submit reviews, testimonials, photographs, feedback or other content to Aurya Diamonds, you grant us a non-exclusive, royalty-free, worldwide, perpetual, irrevocable and sublicensable licence to use, reproduce, publish and display such content for business and promotional purposes.

You confirm that any content submitted:

  • Belongs to you, or you have the necessary rights to share it.

  • Does not infringe the rights of others.

  • Does not contain unlawful, offensive or misleading material.

Aurya Diamonds reserves the right to remove any user content at its discretion.

13. Privacy

Your Personal Information is collected, stored and processed in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in that policy.

14. Third-Party Services

Our website may contain links to third-party websites or services. These links are provided for convenience only. Aurya Diamonds does not control or endorse third-party websites and is not responsible for their content, security, privacy practices or services. Your use of such websites is entirely at your own risk.

15. Website Availability

We strive to keep our website available at all times. However, we do not guarantee uninterrupted access and may temporarily suspend or restrict access for:

  • System maintenance.

  • Technical upgrades.

  • Security reasons.

  • Events beyond our reasonable control.

Aurya Diamonds shall not be liable for any interruption in website availability.

16. Disclaimer

The information, products and services available on this website are provided on an "as available" basis.

While every effort is made to maintain accurate information, Aurya Diamonds does not warrant that:

  • The website will always operate without interruption.

  • All information will always be free from errors.

  • Every product image will perfectly represent the actual product.

  • The website will always remain free from technical issues beyond our control.

17. Limitation of Liability

To the maximum extent permitted under applicable law, Aurya Diamonds shall not be liable for any indirect, incidental, special or consequential damages arising from:

  • Use of the website.

  • Delay in delivery.

  • Website interruptions.

  • Technical failures.

  • Unauthorised access beyond our reasonable control.

  • Customer misuse of products.

Nothing in these Terms limits liability where such limitation is prohibited by law. To the maximum extent permitted under applicable law, Aurya Diamonds' aggregate liability arising out of or in connection with these Terms, the Website or any Order shall not exceed the amount actually paid by the Customer for the relevant Order giving rise to the claim.

18. Indemnity

You agree to indemnify and hold harmless Aurya Diamonds, its directors, employees, affiliates and representatives against any claims, liabilities, damages, losses or expenses arising from:

  • Your breach of these Terms.

  • Your misuse of the website.

  • Your violation of any applicable law.

  • Your infringement of the rights of any third party.

19. Force Majeure

Aurya Diamonds shall not be liable for delays or failure to perform obligations arising from events beyond our reasonable control, including but not limited to: Natural disasters, Government restrictions, Strikes, Epidemics or pandemics, Power failures, Transportation disruptions, Cybersecurity incidents, Acts of war or civil unrest.

20. Changes to These Terms

Aurya Diamonds may update these Terms of Service from time to time to reflect changes in our business practices, services or legal obligations. Updated Terms will be published on this page with the revised "Last Updated" date. Continued use of the website after such updates constitutes acceptance of the revised Terms.

21. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any dispute arising from the use of this website or these Terms shall be subject to the exclusive jurisdiction of the competent courts at Karnataka, India.

22. Electronic Communications

By using the Website or communicating electronically with Aurya Diamonds, you consent to receive communications, notices and disclosures electronically, including by email, SMS, WhatsApp or through your registered account, where applicable. Such communications shall satisfy any legal requirement that they be in writing.

23. Entire Agreement

These Terms, together with the Privacy Policy, Shipping Policy, Return & Refund Policy and any other policies expressly incorporated by reference, constitute the entire agreement between the Customer and Aurya Diamonds regarding the use of the Website and supersede all prior understandings relating thereto.

24. Severability

If any provision of these Terms is held to be invalid, illegal or unenforceable, the remaining provisions shall remain in full force and effect.

25. Waiver

No failure or delay by Aurya Diamonds in exercising any right or remedy under these Terms shall constitute a waiver of that right or remedy.

26. Assignment

Aurya Diamonds may assign or transfer its rights and obligations under these Terms to any affiliate, successor or purchaser of its business without the Customer's consent. The Customer may not assign or transfer any rights or obligations under these Terms without the prior written consent of Aurya Diamonds.

27. Reservation of Rights

Any rights not expressly granted under these Terms are reserved by Aurya Diamonds.

28. Consumer Rights

Nothing contained in these Terms shall exclude, restrict or limit any statutory rights or remedies available to Customers under applicable law.

29. Definitions and Interpretation

Definitions - In these Terms, unless the context otherwise requires:

"Aurya Diamonds" means the entity operating the Website and offering the Products and Services through the Website.

"Customer" means any individual who accesses or uses the Website, creates an account or places an Order through the Website.

"Order" means a request submitted by a Customer through the Website to purchase one or more Products, whether or not accepted by Aurya Diamonds.

"Policies" means the Privacy Policy, Shipping Policy, Return & Refund Policy and any other policy or guideline published by Aurya Diamonds on the Website from time to time.

"Products" means the jewellery, accessories and other products offered for sale by Aurya Diamonds through the Website.

"Services" means the services, facilities and features made available by Aurya Diamonds through the Website from time to time.

"Terms" means these Terms of Service, as amended from time to time.

"User Content" means any review, testimonial, feedback, photograph, comment or other content submitted by a Customer through or in relation to the Website.

"Website" means the website operated by Aurya Diamonds, including all webpages, sub-domains and any other digital platform owned or operated by Aurya Diamonds through which the Products or Services are made available.

Interpretation - Unless the context otherwise requires:

a) Words importing the singular include the plural and vice versa;
b) References to any gender include all genders;
c) Headings are for convenience only and shall not affect the interpretation of these Terms;
d) References to any law or statutory provision shall include any amendment, modification, re-enactment or replacement thereof from time to time;
e) references to a clause are references to a clause of these Terms unless otherwise specified;
f) references to "including" or similar expressions shall be construed as "including without limitation"; and
g) Where a defined term appears in lower case or prior to its definition, it shall bear the meaning assigned to the corresponding defined term.

30. Contact Us

If you have any questions about these Terms of Service or the use of our website, please contact us using the details below.

Email: info@auryadiamonds.com
Jayanagar Store: 

Phone number: +91 91872 35784
Koramangala Store: 

Phone number: +91 91872 34784

We're happy to assist you with any questions related to our products, services or website.

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